CODE OF CONDUCT
Only send messages to people you are interested in getting to know
Be friendly and kind to others
Keep dialogue on the site until you have built rapport
Report any concerns to our moderators
Respect others’ opinions and decisions
Don’t ‘spam’ a number of people with the same message
Don’t be rude, lewd, or offensive
Don’t exchange contact details until you’re ready to meet
Don’t use fake, outdated, or modified photos
Don’t stand for abuse
Don’t provoke or harass people
Don’t respond harshly to rejection
HOW TO DATE SAFELY
Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your Match experience.
Never Send Money or Share Financial Information
Never send money, especially over wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.
Protect Your Personal Information
Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.
Stay on the App
Keep conversations on the app while you’re getting to know someone. Users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.
Report All Suspicious and Offensive Behavior
You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:
Requests for money or donations
Harassment, threats, and offensive messages
Inappropriate or harmful behavior during or after meeting in person
Spam or solicitation including links to commercial websites or attempts to sell products or services
You can report any concerns about suspicious behavior from any profile page or messaging window or here.
Protect Your Account
Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. Match will never send you an email asking for your username and password information — if you receive an email asking for account information, report it immediately.
MEETING IN PERSON
Don’t Be In A Rush
Take your time and get to know the other person before agreeing to meet or chat off Match. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting.
Meet in Public and Stay in Public
Meet for the first few times in a populated, public place — never at your home, your date’s home, or any other private location. If your date pressures you to go to a private location, end the date.
Tell Friends and Family About Your Plans
Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.
Be in Control of Your Transportation
We want you to be in control of how you get to and from your date so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.
If You Feel Uncomfortable, Leave
It’s okay to end the date early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.